“Liberating! The training Rachel showed me was personalised to my role - and it saved me at least 20 hours each month.” - Senior Partner, Professional Services

“Personalised to my role, not generic AI theory.” - Forthfield Client

Microsoft Certified: AI Business Professional. - Rachel Clark, Forthfield

AI for small business

AI for small business owners, explained in plain English

If you run a business with a handful of staff, artificial intelligence for small business can sound like something built for someone else. It isn't. Used well, it quietly takes hours of admin off your week. Here's what it actually does, and where to start.

Book a free 15-minute call

No pitch, no jargon. Just a friendly chat about what would help.

What AI actually does for a small business

Not robots. Not replacing people. These are the everyday jobs it handles well for a business of five to fifty people.

  • Writing the boring stuff

    Quotes, follow-up emails, job descriptions, policy documents, website copy. You give the facts, it gives you a solid first draft in seconds.

  • Reading long documents

    Contracts, tenders, supplier terms, reports. Ask for the key points, the risks or a plain-English summary before you commit time to it.

  • Making sense of numbers

    Paste in a sales export or a spreadsheet and ask what's changed, what's slipping and what's worth a closer look.

  • Meeting notes and actions

    Recordings turned into notes, decisions and a clear list of who's doing what — without anyone typing it up afterwards.

  • Customer replies

    Consistent, on-brand answers to the questions you get every week, drafted for a human to check and send.

  • Thinking things through

    A sounding board at 7am. Pricing options, a tricky email, how to phrase difficult news to a client.

The honest bit

It's already in what you pay for

Most small businesses on Microsoft 365 or Google Workspace already have AI tools included. The problem is almost never the software — it's that nobody has shown you how to use it on your own work.

The first hour is the hard one

People give up because their first few attempts give bland, generic answers. That's a technique problem, and it's easily fixed.

You stay in charge

AI drafts, you decide. Nothing goes out to a customer without you seeing it. We cover what's safe to put in and what should never leave your office.

Where to start if you've done nothing yet

  1. Step 1

    Pick one task you hate

    The weekly report, the quote template, the inbox backlog. One real job, not a general experiment.

  2. Step 2

    Do it with AI three times

    Repetition is where it clicks. By the third go you'll have a prompt you can reuse forever.

  3. Step 3

    Show one other person

    The hours multiply when a second person in the business uses the same shortcut.

That's exactly how a Forthfield session runs — your work, your tools, your pace.

What clients say about working with Rachel

“The training was great. It will save a considerable amount of time preparing and presenting my client work - without removing the human element. Thanks again for opening my eyes!”
Business Owner
Verified client feedback
“It's a revelation. I'm doing some jobs at least five times faster, sometimes ten times faster. Well worth the money.”
Commercial Director
Verified client feedback
“Liberating! The training Rachel showed me was personalised to my role - and it saved me at least 20 hours each month.”
Senior PartnerProfessional Services
Verified client feedback
Practical, results-driven advice and help is refreshing and much needed.
Kate EadyCEO
Originally shared on LinkedIn
Originally shared on LinkedIn
Exceptional expertise, commercial understanding and the drive to deliver results.
Tania TurnerSenior Marketing Professional
Originally shared on LinkedIn
Originally shared on LinkedIn
Her commercial insights made a significant difference to the direction of the project.
Peter HarrisonCOO, Sweet Squared
Originally shared on LinkedIn
Originally shared on LinkedIn

Small business questions, answered

Is AI worth it for a business with only a few staff?

Often more so. In a small team nobody has spare hours, so getting two or three back each week is felt immediately. You don't need a big budget or an IT department to start.

Do I need to be technical?

No. If you can write an email you can use these tools. Our training is built for experienced business people who are not, and don't want to be, technical.

Is it safe to use with customer information?

It can be, with a few simple rules about which tools you use and what you put into them. We cover those rules in plain English so your team knows where the line is.

What does it cost to get started?

A 90-minute starter session is £495 and covers your own real tasks. Before that, the 15-minute call is free and there's no obligation.

How quickly will I see a difference?

Most people leave the first session with two or three shortcuts they use the same week. That's the point — practical things you can apply straight away.

Pick a time

Let's find the job that should take less time.

Tell Rachel what is taking up your week.

She will tell you honestly whether AI can help, where she would start and what the next step would cost.

“Liberating! The training Rachel showed me was personalised to my role - and it saved me at least 20 hours each month.” - Senior Partner, Professional Services

No preparation needed.

Prefer to email? rachel@forthfield.ai

The people with the most experience have the most to gain from AI.

AI works best in the hands of someone who knows what good work looks like.

Let's find the first place it could save you time.

Book a free call

15 minutes, online. Private sessions from £495.

See sessions and prices

Prefer to email? rachel@forthfield.ai

Book a free call

Free 15-minute call · Private sessions from £495 · Practical results